By Andrew Wall, Sandler Training
As the President or Business owner are you “Too Loyal” to your staff or is your staff “Too Loyal” to you? Ask yourself…are your best employees leaving for better opportunities, are you struggling to accomplish your tasks, projects, and goals on time, do new employees come and shortly leave? If you answered yes to one or more of these questions you are accepting Staff Mediocrity.
Successful and growing companies require B+/A Players to fuel the growth. When you grow and develop your staff into B+/A Players or adopt a B+/A Player recruiting mentality, your business becomes more profitable. Stronger employees are more productive, increasing your revenue per employee number.
For a simple illustration, a $1M company with 10 staff has a revenue per employee of $1,000,000/10=$100,000. If your competitor has a $1M company with 5 staff, then they have a revenue per employee of $200,000. The higher the number, the more productive your staff and your company are.
A good question is “Do you know your revenue per employee number?” and “Are you happy with this number?”. You may be saying to yourself, I owe them “one more chance”. If this is you, then I would strongly suggest you and the employee agree on their job responsibilities in writing, develop key performance indicators that the most important tasks/activities are getting accomplished and hold a weekly or bi-weekly individual meeting with your staff to review the progress of their key performance indicators.
Staff accomplishing their important job activities stay and poorly performing staff need to leave. A company performs according to how the leadership team performs. A company culture is a reflection of its leader. Are you happy with your staff, culture, and profits? If not, maybe this blog has given you the “jolt” you need to take action.